Daily Shipments & Delivery Estimates

At Supreme Exotic Monkeys, we are committed to providing a seamless and secure delivery experience to our customers worldwide. Shipping live exotic animals—especially primates—requires extreme care, thorough planning, and compliance with international health and wildlife regulations.

We’ve refined our shipping process to ensure that your monkey arrives safely, stress-free, and in peak condition. Partnering with USPS, FedEx, and DHL, we deliver across the United States and to most international destinations. This page outlines everything you need to know about our shipping procedures, estimated delivery times, crate handling, and support services.


🛠️ How Our Shipping Process Works

We take a step-by-step approach to prepare, package, and dispatch your order to guarantee safety and compliance.

1. Order Processing

After your order is confirmed:

  • Our team begins health checks with a licensed exotic animal veterinarian.

  • Medical records, vaccination logs, and microchip registration (if applicable) are reviewed.

  • Export/import documents, CITES permits (if required), and USDA health certificates are prepared.

Note: This process takes between 24 to 72 hours depending on the destination and animal.

2. Travel Crate Preparation

  • Each monkey is placed in a custom-built, IATA-compliant crate designed for exotic primate transport.

  • The crate is:

    • Well-ventilated

    • Fitted with non-spill hydration containers

    • Lined with soft, absorbent bedding to minimize discomfort

    • Stocked with species-specific food for the trip

3. Delivery Schedule

  • We only ship Monday through Thursday to avoid weekend layovers, which can compromise the animal’s health.

  • Weekend or public holiday deliveries are available in special cases using premium FedEx or DHL services.

4. Tracking & Updates

Once your order is in transit:

  • You’ll receive an email and/or SMS with your live tracking number

  • Delivery status can be tracked 24/7. 

  • You’ll receive updates on:

    • Flight departure and arrival

    • Customs processing (international)

    • Final delivery dispatch


🚚 Estimated Delivery Times by Region and Carrier

We deliver to all U.S. states and most international destinations. Here’s a detailed breakdown of estimated shipping timelines based on region and selected courier:

📍United States Delivery Estimates

U.S. Region/State USPS Priority Mail FedEx Express DHL Express Delivery Notes
Northeast (NY, NJ, MA) 1–2 business days Next Day or 2-Day 1–2 business days Metro areas receive early delivery by noon in most cases
Southeast (FL, GA, NC) 2–3 business days Next Day or 2-Day 1–2 business days Rural areas may require full-day delivery windows
Midwest (IL, MI, OH) 2–3 business days Next Day or 2-Day 1–2 business days FedEx is often preferred due to faster airport clearances
South (TX, LA, AL) 2–3 business days Next Day or 2-Day 1–2 business days Animal control inspections may affect rural delivery times
West (CA, NV, WA) 2–3 business days Next Day or 2-Day 1–2 business days Option for airport-to-airport pickup for speed and convenience
Mountain (CO, UT, AZ) 2–3 business days Next Day or 2-Day 1–2 business days Priority Overnight required in hot weather regions
Alaska & Hawaii 3–5 business days 2–3 business days 2–3 business days Weather delays more common—contact us for confirmation

🌍 International Delivery Estimates

We offer international shipping to countries that permit exotic animal imports. Delivery times vary based on customs clearance and regional transport infrastructure.

Region USPS Intl. FedEx Intl. DHL Express Notes
Canada & Mexico 5–7 days 2–4 days 1–3 days Often requires pre-approval from local animal import authorities
Europe (UK, FR, DE) 7–10 days 3–5 days 2–3 days DHL recommended for fast customs processing and document verification
Australia & NZ 7–10 days 3–6 days 2–4 days Subject to strict wildlife import regulations—contact us in advance
Asia (UAE, India, SG) 6–10 days 3–6 days 2–4 days Airport clearance can be lengthy; DHL’s customs team expedites delivery
Africa (Nigeria, SA) 7–12 days 4–7 days 2–5 days CITES permit almost always required—contact us for compliance help

Note: Customs and wildlife clearance may extend transit time by 1–3 business days. DHL is generally the fastest and most efficient courier for international deliveries.


🕒 Carrier Delivery Windows

Courier Delivery Window Availability
USPS 9:00 AM – 5:00 PM Mon–Sat (no live delivery on weekends)
FedEx 8:00 AM – 8:00 PM Mon–Fri, Sat optional with surcharge
DHL 8:00 AM – 6:00 PM Mon–Fri (Intl. Express delivers in 1–3 d)

🐒 Live Animal Safety & Welfare Protocol

We hold ourselves to the highest animal welfare standards:

  • Crate inspections before and after travel

  • Direct-to-door service to reduce airport holding time

  • Veterinarian-certified fitness-to-fly form

  • Microchipped ID (upon request)

  • Animals are fed 2 hours before shipment to avoid distress during travel

In case of extreme temperatures, we postpone shipping until it’s safe. Your monkey’s health comes first—always.


🛑 Important Reminders & Requirements

  • Signature Required: All deliveries of live animals require an adult signature upon receipt.

  • No PO Boxes: We cannot ship to P.O. boxes—please use a physical address.

  • Holiday Blackouts: We do not ship 2 days before or after national holidays.

  • Airport Pickup Option: You may request an airport pickup with our partner carriers (DHL & FedEx).


📦 Live Arrival Guarantee

Your satisfaction and the wellbeing of your new monkey are our top priorities. We offer a 100% Live Arrival Guarantee, provided that:

  • Someone is present at the first delivery attempt.

  • The package is opened immediately in a safe, indoor environment.

  • A video recording of the opening is provided in case of claims.


🔎 Tracking, Rescheduling & Customer Support

  • Tracking information is sent automatically via email after shipping.

  • Our team monitors all shipments in real-time and contacts you if delays occur.

  • Need to reschedule or change the delivery address? Contact us before dispatch.

📞 Contact Us:


📋 Need Help with International Compliance?

We help guide you through:

  • Import permits

  • Health certificates

  • CITES documentation

  • Airport inspections

We’ve successfully shipped to over 40+ countries. Let us handle the logistics so you can focus on welcoming your new family member.


In Summary

Feature Details
Shipping Days Monday – Thursday
Carriers Used USPS, FedEx, DHL
Delivery Guarantee 100% Live Arrival Guarantee (conditions apply)
Tracking Real-time tracking via email/SMS
Customs Assistance Full support for CITES/USDA/International Import Documentation
Delivery Regions USA, Canada, Europe, Australia, Asia, Africa
Contact Availability 24/7 via phone, email, or WhatsApp

✈️ Your Monkey’s Journey Begins Here

With Supreme Exotic Monkeys, you’re not just buying a pet—you’re welcoming a companion. Trust us to deliver that promise safely, quickly, and professionally.